For independent propane dealers

Never lose a customer to voicemail on the coldest night of the year.

PropaneLink answers your after-hours runout and delivery calls with an AI that follows your safety script, texts your on-call driver in under a minute, and texts back every call you miss. It's live in 7 days.

Call the demo and pretend you've run out of gas. It answers 24/7.

The first cold snap breaks every small propane office

Phones ring all at once

The first cold night, half your will-call customers remember they haven't ordered. Your two CSRs can't answer them all, and voicemail fills up.

Runouts can't wait for morning

A no-heat caller needs the shut-off and leak-check instructions now, and your on-call driver needs the details, not a garbled voicemail.

Missed calls go to competitors

A new customer who reaches voicemail calls the next dealer on Google. Answering services cost $250–$720 a month and mostly take messages.

What are missed calls costing you?

Estimated revenue walking away$0/yr

Estimate only. Default inputs assume ~500 gal/yr at a ~$2.40/gal margin-inclusive price. Change them to match your book.

How it works

  1. Calls forward to PropaneLink after hours (and on overflow, if you want). You keep your number.
  2. A propane-trained AI answers. It knows will-call vs. auto-fill, your minimum delivery, tank ownership and eligibility rules, and it reads your runout safety script word for word.
  3. Emergencies reach your on-call person in under a minute, by text and email or a warm transfer. Delivery requests land in your CRM for the morning.
  4. Every missed daytime call gets a text back within seconds: "Sorry we missed you. Need a delivery? Reply here."
  5. Automations work the rest of your book: will-call "time to order" reminders, auto-fill sign-up offers, and Google review requests after delivery.

After-hours AI answering

Nights, weekends, holidays, and the cold-snap overflow.

Missed-call text-back

Turns a missed call into a text conversation in seconds.

Will-call reminders

Fewer runouts, fewer emergency truck rolls, more auto-fill sign-ups.

Review requests

Happy customers are asked for a Google review after delivery.

CRM included

Every call, transcript and request is logged, with a monthly "calls saved" report.

Built around your CSRs

Your team keeps the tricky accounts. We catch everything else.

What results look like

Example, not a real client

"A 4-truck dealer gets 60 after-hours calls in its first cold month: 9 runouts routed to on-call, 22 delivery orders queued, 6 new customers."

Example, not a real client

"Will-call reminders sent to 400 customers: 31 converted to auto-fill, and runout calls drop the next month."

Example, not a real client

"Review requests after delivery take a dealer from 23 to 61 Google reviews in one season."

Case studies coming from our founding dealers. These are illustrative examples, not real results.

Simple pricing. Month-to-month.

Founding Dealer offer: the first 5 dealers pay no setup fee and lock their price for life.

After-Hours

$297/mo

+ $497 setup

  • AI answering nights, weekends and holidays
  • Runout safety script and on-call alerts
  • Missed-call text-back
  • CRM and monthly report
Start
Most popular

Full Office

$497/mo

+ $997 setup

  • Everything in After-Hours
  • 24/7 coverage plus daytime overflow
  • Will-call reminder SMS and auto-fill campaign
  • Google review requests
Start

Dealer Pro

$797/mo

+ $1,497 setup

  • Everything in Full Office
  • Multiple locations or numbers, bilingual agent
  • Seasonal pre-buy and budget-plan campaigns
  • Monthly strategy call
Start

Phone and SMS usage at cost (usually under $30/mo). Pay annually and get 2 months free.

🛡️ The "10 or Free" Guarantee

If we don't capture at least 10 after-hours calls, delivery requests or missed-call recoveries in your first 60 days, your next month is free. Not happy in the first 30 days? We refund month one. You always keep your number and your data.

FAQ

Will it follow our leak-check and relight procedure?

Yes. The agent reads your written safety instructions word for word and never improvises. Anything outside the script goes to your on-call person.

Our customers want a real person.

Emergencies get a warm transfer or an instant alert to your on-call person. The AI makes sure nobody hits voicemail. Your CSRs still handle the daytime.

Can it take delivery orders?

It captures the account, address, tank and order details, then queues them in your CRM for your office to dispatch.

We're a small family dealer. Is this for us?

That's exactly who it's for. The smaller the office, the more one missed call on a cold night costs.

Do we have to change our phone number or software?

No. You forward calls after hours, or when a line is busy, and keep your number and your existing billing and delivery software.

How long does setup take?

About 7 days: a 30-minute kickoff, we build it, your staff make test calls, and then we go live after hours.

Is there a contract?

No. It's month-to-month, and it's backed by the 10-or-Free guarantee.

Get a free after-hours call audit

We'll call your line after hours, send you a one-page report on what your customers hear, and show you a demo built for your company.

Or call the live demo now: (702) 710-6804